September 10, 2020
Job Title: Computer Support Specialist Company Name: Flad Architects Location: Madison, Wisconsin 53711 Responsibilities Provide initial assessment, research, resolution, and response for Help Desk calls and tickets. Escalate Help Desk calls and tickets to System Administrators and/or Technology Manager, and work together to manage resolution. Install software applications and updates and optimized desktop/laptop operating systems. Assist with the installation and deployment of computer equipment. Assist with support, troubleshooting, and standards of printers/copiers, mobile devices, phone and audio-visual